The Collision of CX and EX: How Prioritizing Employees Helps Your Customers
What is more important: your customers or employees?
According to the latest research, your company doesn't have to choose; the two are inextricably linked.
Every day, the employee experience collides with the customer experience — affecting how employees "show up" to work, your company's KPIs, and, ultimately, how customers interact with you — but it's been hard to measure, improve, and impact exactly how.
Access our webinar recording to learn
- The 'intangibles' of CX and EX and their value for your company
- What goes into a positive employee experience and how to measure it's impact on your customer experience — and your business's bottom line
- Success stories and actionable advice from those using the EX to improve their CX
"We have invested in Kazoo because they have a higher calling and expansion vision for helping organizations to value, reward, and develop their teams and employees."
- Tom Gardner,CEO, The Motley Fool